Cat888 takes the privacy of every member seriously. This document clearly explains how we collect, use, store, and protect your personal information — as well as the rights you hold as a cat888 platform user in Malaysia.
To us, privacy is more than a written policy — it is a core value that shapes every technical and operational decision we make.
All data transmitted between your device and cat888's servers is protected by 256-bit SSL encryption — the same standard used by major Malaysian banks such as Maybank and CIMB. Your data cannot be intercepted by third parties.
Only authorised cat888 staff with a legitimate operational need may access member data. All access is automatically logged and monitored — no one can view your data without valid justification.
Cat888 member data is stored on servers protected by multi-layered firewalls, intrusion detection systems, and regular backups. Our data centres comply with international physical and digital security standards.
Cat888 has never sold, rented, or shared member personal data with advertising companies or any third party for marketing purposes, and we never will — not without your explicit consent. Your data is not our product.
The cat888 Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect your right to access, correct, and request the deletion of any personal data we hold about you.
In the event of a data security breach that may affect your information, cat888 is committed to notifying affected members within a reasonable timeframe via their registered phone number or email address.
Welcome to the cat888 Privacy Policy page. This document outlines the privacy practices of the cat888 platform and how we handle the personal information of our registered members in Malaysia. We understand that your trust in cat888 depends greatly on your confidence that your personal information is managed with full responsibility and transparency.
This Privacy Policy applies to all information collected through the cat888-play.com website, the cat888 mobile app, and all services provided by the cat888 platform. By using any of our services, you agree to the collection and use of information as described in this policy.
Important Note: This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). cat888 is committed to complying with all applicable data protection legislation in force in Malaysia.
In this Privacy Policy, "cat888", "we", "us", or "our" refers to the online betting and casino platform operating under the domain cat888-play.com. "You", "member", or "user" refers to any individual who accesses or uses cat888's services.
"Personal Information" refers to any information that can be used to identify you, directly or indirectly, including your name, phone number, email address, IP address, device information, and financial transaction records on the cat888 platform.
Cat888 is the "data controller" under Malaysia's PDPA, meaning we are responsible for determining the purposes and manner in which your personal information is processed. We take this responsibility very seriously and treat data protection as one of our core operational priorities.
Trust is the foundation of cat888's relationship with every member. We believe Malaysian players deserve to know exactly what happens with their data — not through confusing legal language, but through clear and honest explanation. That is the approach we have taken in this document.
Cat888 collects information from you through several different channels throughout your interactions with our platform. The following are the categories of information we collect:
Information You Provide Directly:
Automatically Collected Information:
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad number | Identity verification & KYC |
| Contact Information | Phone number, email address | Communications & notifications |
| Financial Information | E-wallet accounts, transaction records (MYR) | Deposit & withdrawal processing |
| Technical Data | IP address, device, browser | Security & fraud detection |
| Activity Data | Betting and gaming records | Platform operations & compliance |
| Cookie Data | Session ID, user preferences | User experience & analytics |
Cat888 uses the information collected solely for the following legitimate purposes. We will not use your data for any other purpose without notifying you in advance:
Data Minimisation Principle: cat888 adheres to a "minimum data" principle — we only collect and process information that is strictly necessary for the stated purpose. We do not gather data simply because it might prove useful someday.
Cat888 does not sell, rent, or trade our members' personal information to any third party for their own marketing purposes. This is a non-negotiable commitment. That said, there are specific circumstances where we may need to share your information with other parties:
Trusted Third-Party Service Providers:
All third parties we work with are bound by data protection agreements that require them to handle your information to a standard equal to or higher than cat888's privacy policy.
Legally Required Disclosure:
In certain circumstances, cat888 may be required to disclose your personal information to Malaysian government authorities or law enforcement if mandated by a court order, warrant, or other lawful official request. We will always ensure that any such disclosure complies with the applicable legal requirements.
Important: cat888 does not share personal information with any party outside Malaysia without ensuring a level of data protection equivalent to Malaysia's PDPA. Any cross-border data transfers, where they occur, are safeguarded by appropriate data transfer agreements.
Cat888 continuously invests in security infrastructure to protect our members' personal information from unauthorised access, loss, destruction, or disclosure. Key security measures we have implemented include:
While we take all reasonable steps to protect your data, no system can be guaranteed to be 100% secure against all cyber threats. We encourage you to play your part in protecting your account by using a strong password and never sharing your login details with anyone.
Cat888 uses cookies and similar tracking technologies to enhance your experience on our platform, ensure core functionality works correctly, and help us understand how our platform is used. Below are the types of cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintains your login session, processes transactions, and ensures the core functions of the cat888 platform run smoothly. Cannot be disabled. | Session / 30 days |
| Performance Cookies | Collects information on how you use the platform — which pages you visit, how long you spend on them, and any errors encountered. All data is fully anonymised. | 12 months |
| Functional Cookies | Saving your preferences such as language, display settings, and gaming preferences so you do not need to reconfigure them each time you visit. | 12 months |
| Marketing Cookies | Allows us to show you relevant promotions based on your interests and activity. Used only with your consent. | 30 days |
You can manage your cookie preferences through your web browser settings. Please note that disabling essential cookies may affect the functionality of the cat888 platform, including the ability to log in and carry out transactions. For guidance on managing cookies in popular browsers, please refer to your browser's help section.
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights in relation to the personal information cat888 holds about you. We are committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of the personal information cat888 holds about you. We will provide this information within 21 business days.
If any information we hold about you is inaccurate or out of date, you have the right to request that we correct it without undue delay.
You may object to your data being used for direct marketing purposes at any time. Such requests will be acted upon immediately.
In certain circumstances, you may request the deletion of your personal information. This is subject to cat888's legal obligations to retain certain records.
You have the right to receive your personal data in a machine-readable format (such as CSV) for transfer to another service should you choose to close your account.
In certain circumstances — such as during a dispute over the accuracy of your data — you may request that we temporarily restrict how your data is used.
To exercise any of the rights listed above, please contact the cat888 privacy team by email at support@cat888-play.com by stating the right you wish to exercise and your account details. We may need to verify your identity before processing the request. We will respond within 21 business days.
Cat888 retains your personal information only for as long as necessary for the purposes outlined in this policy, or as required under Malaysian law.
Active member account records are generally retained for the full duration of the account's activity. Once an account is closed, we retain certain records for a minimum of 7 years to comply with anti-money laundering (AML) and financial reporting obligations. This is not a matter of choice — it is a legal requirement we are bound to uphold.
Data that is no longer required — such as old session logs or marketing data for members who have withdrawn their consent — will be deleted or anonymised in accordance with cat888's internal data deletion schedule, which runs automatically.
Account Closure: When you close your cat888 account, your active personal information will be archived and will no longer be accessible for routine operational purposes. This data is retained only for the period required by law and then permanently deleted. You may request confirmation of data deletion once the minimum retention period has elapsed.
The cat888 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal information from anyone under the age of 18.
If we discover or are made aware that an individual under the age of 18 has registered for or used the cat888 platform, we will take immediate steps to close the account, delete all associated personal information, and refund any deposits made to the relevant payment method.
If you are a parent or guardian and become aware that your child or dependent under the age of 18 has accessed or registered an account on cat888, please contact us immediately at support@cat888-play.com and we will treat the matter as a priority.
Warning: Providing false information about your age to register a cat888 account is a serious violation of our Terms & Conditions and may carry legal implications. cat888 conducts age verification as a protective measure.
The cat888 platform may contain links to or integrations with third-party services, including game providers, payment systems, and customer support platforms. When you access these third-party services through the cat888 platform, their respective Privacy Policies apply to any information you provide directly to them.
Cat888 is not responsible for the privacy practices of third-party services that are not under our direct control. However, we only work with third-party providers that maintain acceptable privacy policies and have agreed to handle your data to an appropriate standard.
Where payments are processed via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX, your transaction data is handled by the respective payment provider in accordance with their own privacy policy. cat888 only receives transaction confirmation and does not store your full e-wallet or online banking account details.
Cat888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. All updates will be published on this page along with a clear effective date.
For material amendments — those that significantly change how we use your data or reduce your rights — we will notify you via in-account notifications, SMS to your registered phone number, or a prominent notice on the cat888 platform homepage at least 14 days before the changes take effect.
Continued use of the cat888 platform after any amendments take effect will be considered your acceptance of the updated policy. If you do not agree with any changes, you have the right to close your account and stop using the platform before those changes come into effect.
Check Back Regularly: We encourage you to review this Privacy Policy page from time to time, especially before submitting new personal information to us. The "Updated" date at the top of this page indicates when the policy was last revised.
If you have any questions, concerns, or complaints regarding cat888's Privacy Policy or how we handle your personal information, we encourage you to reach out to us directly. Our team is Malay-speaking and ready to assist you.
For all privacy and data protection enquiries, you may contact us via:
If you are unsatisfied with our response to your privacy concerns after contacting us directly, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia under the Ministry of Communications and Digital.
Our Commitment: cat888 is committed to handling every privacy enquiry and complaint seriously, respectfully, and within a reasonable timeframe. Your privacy is our priority, and we will not attempt to evade our responsibilities regarding the data you have entrusted to us.
This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy cat888. Together, these three documents form the complete framework governing the relationship between cat888 and its members in terms of legal, privacy, and social responsibility matters. In the event of any conflict between these documents concerning data protection, this Privacy Policy shall take precedence.
Over 500,000 Malaysian players have trusted cat888 with their data and money. Register a free account today and enjoy a safe, transparent, and enjoyable betting experience with a platform that respects your privacy.
By registering, you confirm that you have read and agreed to cat888's Privacy Policy and Terms & Conditions. This platform is strictly for individuals aged 18 and above.